I have only had 2nd hand tables & chairs. My current set was I'm guessing circa 1973, the table top was light butcher block with pea soup green square legs & same color corduroy chairs. I purchased the set for 15.00 at a garage sale in about 1993. In 1996, I pitched the chairs and found some cute bistro chars at a garage sale for 4.00 (for the set) I grabbed the paint brush, purchased some fabric and the butcher block & pea green was erased. I now had a very cute yellow table & chairs with new seat cushions in a beautifully Waverley plaid fabric.
But all things must come to an end and now that 2010 was the time I had gone through a major life change, I decided my relationship with this table was over & it was time for us both to move on to new adventures in life.
I made the decision & began the planning and shopping (online) around April or so. I looked at hundreds of sets, read hundreds and hundreds of reviews. I found a set I absolutely loved...I was so excited. I had decided once things settled a bit I would place the order. 11/29/2010 was the day; I first thought I would order online, but I had a question about delivery so I called. The lady on the other end of the phone was very nice & helpful. All questions answered & the order was placed. She even gave me an additional discount, everything was perfect! The ship date was 12/7/10 and it should be delivered by 12/13/2010. Delivery before Christmas and NY, wonderful, I had planned a NY day party and what fun to have a new dining set. The gal that was taking my old table & chairs was going to come get the old set before Christmas.... I was so excited a beautiful new table & chairs for my dining room. Everything was falling in to place perfect.
Within days of placing the order, I received an email notification of a new ship date of 1/7/2011. I was kind of bummed, but I did not have plans for people in my home over Christmas, so that was fine, I did not need the set before the Christmas/NY holiday. The gal that was taking my table could wait till after NY no biggie, or I could use a little camping table. It would work out fine.
I called on Jan 9, 2011 to see if the table had been shipped because I had not received a tracking email as I was advised would be sent. I received a call & email confirmation, item shipped. Again I was excited, a new dining set...woo hoooooo. Jan 14 2011, table delivered! more excitement.
Because the weather was extremely cold, I opened all the boxes and let the items acclimate to the house temps for a couple of days. I then spent Friday & Saturday putting the chairs together. LOTS of bolts to tighten with a tiny allen wrench...not fund days. Then it came to getting the pedestal & legs together, however that did not happen. The pedestal has 4 arched legs, that are the total support for the table, the actual pedestal does not touch the floor. I say this because...every single leg had at least 2 cracks in them. Rendering the table worthless. I called the company, they asked if I wanted a refund or just partial refund and I could find someone to fix. I asked if they could ship a new pedestal & legs, those items came boxed together, so I figured that one box could be resent. It was, I received some time this afternoon, delivered by Fed Ex. So I pack the box in and anxiously open it, unwrapping the end of the legs, to check for cracks. To my dismay, every single leg is cracked. I have now sent a not to the company asking for a full refund and let me know what needs to be done for refund & return..... I sure hope this is not a hassle to get my money back. Hopefully the biggest pain of this will be having to tear down these chairs. Time will tell.
As for me now, I will get this settled, then I will be hitting the furniture stores. I will purchase from a place that will deliver & set up the new, or I may check out the thrift stores first. I have no problem recovering seat cushions if I can find a style of table & chair I like.
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